Privacy Policy

Information We Collect

We collect personal information such as name, phone number, email address, mailing address, date of birth, driver's license or ID number, and vehicle information including VIN, license plate number, registration details, title documents, and insurance information. We may also collect payment and billing information processed securely through third-party providers. We do not store full credit card details. We may also collect basic technical data such as IP address, browser type, device information, pages visited, and cookies.

How We Use Information

We use your information to provide vehicle registration and title transfer services, process payments, verify identity, communicate with you, provide customer support, prevent fraud, improve services, and comply with legal obligations.

Information Sharing

We do not sell personal information. We may share information with payment processors, identity verification providers, communication services, and website hosting providers when necessary. We may also share information with government agencies, including the California DMV, only when required to complete vehicle registration or title transfer services or comply with legal obligations.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.

Data Security

We use reasonable safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies

We may use cookies to improve website performance and user experience. You may disable cookies in your browser settings, but some features may not work properly.

SMS & Communications

Customers may receive SMS messages from Speedy Tags after initiating a service request by phone, in person, or through our website. Messages may include service updates, transaction notifications, and customer support communications. SMS records may include phone numbers, message content, message details, delivery status, and opt-out records. Message and data rates may apply. Customers may opt out at any time by replying "STOP." We retain SMS-related data only as necessary to provide services, maintain messaging preferences, comply with legal obligations, resolve disputes, and maintain required records. We do not use SMS information for advertising or marketing profiling.

Children's Privacy

You must be 18 years or older to use our services. We do not knowingly collect personal information from individuals under 18. If we become aware that such information has been collected, we will take reasonable steps to delete it in accordance with applicable laws.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us, subject to legal requirements.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

Contact Us